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PC/Mac technicians for field work

16th July 2012 - 19:41 | London UK, Chelsea |


We need local field PC/Mac tech support experts to represent our company and provide excellent service to our customers.

This is an independent contractor position- tech is responsible for tools, transportation, gas, and other expenses. Techs are compensated for time on-site and parts purchased for customers.

Non Technical Requirements:

• Great interpersonal & communication skills
• Strong customer services focus
• Attention to detail
• Able to quickly learn new skills and adapt to new challenges
• Responsible: "no excuses" attitude
• Reliable transportation
• Must have proven track record in company other than one self owned/operated
• Must be able to provide 3 professional references (non-relatives)
• Access to a webcam for an initial video conference

Software / Technical Skills:

• Office suite; Word, Excel, & Outlook, etc
• Configuring email accounts using Outlook and Outlook Express
• In depth knowledge and usage of Windows operating systems
• TCP/IP
• Savvy with search engine techniques
• Routers, WAPs, Wireless, and other networking devices
• Antivirus programs: Symantec/Norton, MacAfee, AVG, Avast, Panda, etc.
• Spyware / adware removal tools
• 3 years minimum full-time experience providing tech support
• Preferred certifications- A+; MSCSE, MSDBA, MSCSA
• Experience with recent Mac operating systems is a big plus

Duties:

• Technician will apply skills described above in resolving clients' issues
• Troubleshoot software mentioned in addition to enterprise applications for specific industries
• Troubleshoot hardware
• Troubleshoot network issues
• Call client's vendors for warranty and troubleshooting issues


To apply:

Please respond to this ad with your CV and cover letter. Please include the following:

1. Areas you would be willing to service in London
2. Times when you are most likely to be available
3. Wage History
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